Experience Superior Customer Service!
- You won't find any call centers here, just your own professional Customer Service Representative who is dedicated to responding to your needs
- PPI has never outsourced Customer Service to another country…and we never will. Your information remains private and communications are clear
- Experienced in both the industry and the software, our Payroll, Tax, Workforce Time Management, and Human Resource Customer Service Representatives are each an expert in their field and are waiting to help you
Customer Service Hours of Operation
Standard hours of operation for all PPI Departments are Monday through Friday, 8:00 AM to 5:00 PM Pacific, excluding Holidays.
Customer and Transition Service Assistance
You may reach your Customer Service or Transition Service Representative by dialing (800) 333-5908, by emailing Customer_Service@payrollpeople.com, or by faxing to (559) 251-1431.
Online Human Resource Support
For assistance with HR Help By PPI.com online support center, please contact the experts for your service level.
HR Help By PPI Online:
- Package I: email HR1Support@payrollpeople.com, or call (559) 440-8299
- Package II: email HR2Support@payrollpeople.com, or call (559) 440-8299
For HR Hotline guidance, please call (559) 440-8299 Monday through Friday, 8:00 AM to 5:00 PM Pacific, excluding Holidays.
Workforce Time Management Support
You may reach your WTM Customer Service Representative by dialing (800) 333-5908, or by emailing TASupport@payrollpeople.com.
Evolution has a new Look! Click here for a preview.
Check this page for the latest software updates and resources available for Payroll People Clients. Application downloads may require a user name and password. Please refer to your software upgrade or installation document for login instructions.
Note: You will need Adobe® Acrobat® Reader® to view and print PDF documents.
Evolution Payroll Software |
| Evolution Payroll/HR Software Installation File. Please download the installation instructions prior to attempting installation of the software. |
| The Evolution User Guide is 4.03MB and 525 Pages. The guide is designed to be printed and does not contain a searchable index. Please install the Evolution Online Help for an indexed and searchable Help feature. |
Evolution Utilities |
| The Evolution Journal Generator is for clients that have a GL setup in Evolution and need to export journal entries to a number of third party accounting system, such as Quickbooks®. Please contact customer Service for more information.
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| The EvChecks utility is designed to export a Check Register from Evolution to third party Applications such as Quickbooks®. Please contact customer Service for more information. |
| The EvTime utility is designed to convert Time and Attendance export files into the format used by Evolution Payroll. This simple utility allows Evolution to interface with a number of Time and Attendance systems without costly modifications made to the existing export. Please contact customer service for more information. |
For login assistance, please refer to the installation or upgrade instructions, or contact Customer Service at 1-800-333-5908.
This page contains forms that may be helpful in processing your payroll with PPI. Some documents may be filled in online and printed for improved legibility when faxing or mailing.
Note: You will need Adobe® Acrobat® Reader® to view and print the forms.Employee/New Hire Forms
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Employee Master Setup Form |
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Employee Direct Deposit Authorization Form |
Payroll People Administrative Forms and Agreements
Goverment and Agency Forms
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W4 Employee Withholding Allowance Certificate |
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I-9 Employment Eligibility Verification |
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SS4 - Application for Employer Identification Number |
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DE1 - CA Registration for Commercial Employers |
PPI Calendar for 2013
PPI Holiday Schedule
2013
- New Year's - Closed Tuesday, January 1
- Memorial Day - Closed Monday, May 27
- Independence Day – Closed Thursday, July 4
- Labor Day - Closed Monday, September 2
- Thanksgiving - Closed November 28 and 29
- Christmas Eve- Closed at Noon Tuesday, December 24
- Christmas Day- Closed Wednesday, December 25
Otherwise, our online training and help sessions are by invitation only. If you wish to attend, please contact us using the form to the left of your screen, at Customer_Service@payrollpeople.com, or call us at 1-800-333-5908 and we will be happy to help you!
Enter Your Session Key:
Reps Online
* If you are a PC Input customer, please use our PC Remote software to calculate and submit checks to be reported with payroll.
Here you may calculate your net pay or "take home pay." Take home pay is what is left from your wages after withholdings for taxes and deductions for benefits have been subtracted. Salaried employees can enter either their annual salary or earnings per pay period.
The Hourly Paycheck Calculator
Here you may calculate take home pay based on up to six different hourly pay rates that you enter. This is perfect for those who are paid on a changing hourly basis.
The Tip Tax Calculator
For those who receive tips, here is an easy way to verify or anticipate what your paycheck will be. For our calculations, we assume that the tip is already received by the employee.
Form W-4 Assistant
This tool will take you step by step through the process of filling out a Form W-4. The W-4 form determines how much of your pay is withheld to pay Federal, and in some cases, state and local taxes. As the last step, you can even print an official copy to give to the payroll department at your company.
Here you may calculate the gross check based on what you want the net amount to be.
Here you may calculate a Bonus check using the aggregate method.
Here you may calculate a Bonus check using the percentage method.
Personal exemptions reduce the employee's taxable income on their Form 1040 (US Individual Income Tax Return). Withholding allowances free approximately the same amount of wages from income tax withholding and therefore approximate the employee's tax liability at the end of the year. Exemptions and allowances may be used synonymously.
An employee is entitled to federal withholding allowances for himself, his spouse, and his dependents. The value of the exemption used by upper income persons is reduced and phased out when adjusted gross income reaches specified levels. Check with your tax professional for definitive advice on allowances/exemptions. Back to top.
Bonus or Supplemental wages are compensation paid to an employee in addition to regular wages and include, but are not limited to, bonuses, commissions, overtime pay, accumulated sick leave, severance pay, awards and prizes, back pay, retroactive wage increases, and payments for nondeductible moving expenses. Back to top.
Cafeteria plans, or flexible benefit plans, FSAs (Flexible Spending Agreements), and (Health Savings Accounts) HSAs are employee benefit plans, authorized by Internal Revenue Code Section 125, under which employees may choose from among two or more benefits (consisting of cash and qualified benefits) offered by an employer. Employee deductions to fund the benefits are exempt from federal income tax, FICA, and, in some states, state income tax, withholding.
Benefits that may be offered under a FSA or cafeteria plan include accident and health insurance, dependent care assistance, group legal services, group term life insurance (with some restrictions), and additional vacation days. Back to top.
An amount that is, or may be, subtracted from an employee's paycheck. They can be taken pre-tax or after tax depending on the type of deduction. The employee must agree to have deductions withheld from their paycheck. Back to top.
Deferred Compensation Plan (401k)
Deferred compensation plans are employee benefit plans, under which employees may contribute a percentage of wages to tax deferred savings plans rather than receive the amounts as current compensation. The most commonly used deferred compensation plan is the 401(k) plan.
Employee contributions to 401(k) plans are exempt from federal income tax and, in some states, state income tax withholding but are not exempt from FICA withholding. Employer contributions, made on behalf of the employee, are also exempt from federal income tax withholding. Contributions and earnings accumulate tax free until distributed to the employee at retirement.
The maximum amount that an employee can elect to defer is adjusted annually for inflation. There are "catch-up" provisions available for employees over the age of 50. Check with your plan administrator for details. Back to top.
A person who is claimed as a dependent must:
- be a child of the employee who is either under 19 or a full-time student under 24
- or, be a child of the employee who is a full-time student over 24 who is reasonably expected to receive less than $3,650 of income during the taxable year
- or, be reasonably expected to receive less than $3,650 of income during the taxable year
- or, be permanently and totally disabled and receive income for services performed at a sheltered workshop operated by a charity or government
- receive more than half his support from the employee;
- be a citizen, national, or resident of the United States, or a resident of Canada or Mexico, or an alien child adopted by and living with a United States citizen abroad;
and be either:
- a child, grandchild, stepchild, parent, grandparent, stepparent, brother, sister, stepbrother, stepsister, in law, aunt, uncle, nephew, or niece of the employee
- or, a member of the employee's household for the taxable year and have the employee's home as his principal place of abode;and not file a joint return.
Federal Insurance Contributions Act (FICA)
The taxes imposed under this law fund social security. Every employer is required to match the current social security tax rate imposed the employee's first earnings up to a specified maximum taxable wage, as well as the Medicare tax rate imposed on all of the employee's taxable wages. No credits or withholding exemptions are permitted for the calculation of FICA taxes. When there is more than one employer, each must withhold FICA tax from the employee up to the taxable wage base. Back to top.
Filing or Marital Status (Form W-4)
Single, Married Filing Jointly, Married Filing Separately, Head of Household and Exempt
Employees must indicate their status on, the employer must withhold according to the correct employee table. Back to top.
A garnishment is a court action initiated by a creditor in an effort to obtain a part of an employee's earnings before the earnings are turned over to the employee. Back to top.
Wages, before necessary taxes and voluntary deductions have been withheld. Back to top.
Also known as Take Home Pay, it is income after necessary deductions and taxes have been withheld. Back to top.
An employee who receives cash tips in excess of a specified amount in a month must report them to his employer by the 10th day of the following month. Employers are subject to FICA taxes on the reported tip income.
If a tipped employee also earns regular wages, the amount to withhold on tips should be figured as if the tips were a supplemental wage payment. If income tax was withheld from regular wages you may withhold on the tips at a flat rate or you may add them to the regular wages and withhold as if the total were a single wage payment. If income tax was not withheld from regular wages, the supplemental rate may not be used. Back to top.
Federal withholding information
Federal Tax Withholding rates are established by the Internal Revenue Service usually on an annual basis. In recent years, however, the rates and withholding has been changed more than once throughout the year.
Federal withholding information includes
- Personal exemptions
- Social Security (Old age, survivors, and disability insurance)
- Medicare basic hospital insurance
- FUTA wage base and rates
Federal Websites
- Internal Revenue Service
- Social Security Administration
- U.S. Citizenship and Immigration Services
- U.S. Department of Labor
- Equal Employment Opportunity Commission
- Federal Office of Child Support Enforcement
- U.S. House of Representatives
- U.S. Senate
- U.S. Department of Health and Human Services
- IRS guide for the Small Business and Self-Employed
- NEW: Fact Sheet - Cobra Premium Reduction
Back to top.
Federal Websites
- Internal Revenue Service
- Social Security Administration
- U.S. Citizenship and Immigration Services
- U.S. Department of Labor
- Equal Employment Opportunity Commission
- Federal Office of Child Support Enforcement
- U.S. House of Representatives
- U.S. Senate
- U.S. Department of Health and Human Services
- IRS guide for the Small Business and Self-Employed
- NEW: Fact Sheet - Cobra Premium Reduction
Payroll, Tax and HR Related Websites
- American Payroll Association - Service and Support for the Payroll Industry
- Society for Human Resource Management - the leading voice of the HR profession.
- Independent Payroll Providers Association - a national association of privately held companies whose primary function is the preparation of payroll and payroll taxes for employers of all sizes.
- AICPA - Serving the Accounting Profession since 1887.
- Council on State Taxation - To preserve and promote equitable and nondiscriminatory state and local taxation of multijurisdictional business entities.
Back to top.
Possible Retroactive Extension of Expired FUTA Surtax
The 0.2% Federal Unemployment Tax Act (FUTA) surtax expired on June 30, 2011. The permanent gross FUTA tax rate is 6.0%. The 0.2% surtax was added in 1976 and has been in effect since then. After expiration, the net FUTA rate will be reduced to 0.6% on FUTA taxable wages paid beginning July 1, 2011 (0.8% – 0.2% = 0.6%).
PPI has adjusted to this on all payrolls and taxes dated July 1, 2011.
It is possible that the surtax may be extended retroactively by the U.S. Congress as part of comprehensive unemployment insurance reform efforts, or as part of a tax extender bill later this year. With the surtax expiring, PPI will separately track FUTA taxable wages paid before July 1, and FUTA taxable wages paid after June 30. Because of the possibility of a retroactive extension, however, employers may consider it prudent to set aside monies at a rate of .8%
FUTA tax until the third quarter FUTA deposit is due on October 31, 2011.
When will my payroll be delivered?
Your payroll will be delivered before noon in most regions on your expected delivery day.
I just received a tax notice, what should I do?
Once you have determined the notification is related to payroll taxes you should send a copy of the notice to us. Fax to (559) 251-1431 attention Branch Tax Liaison. After receiving the notice it will be logged in the PPI’s Taxbrowser. You may track the status of this notice via the Taxbrowser which can be accessed here.
I’m not signed up for Taxbrowser, how do I get access?
Contact your CSR at (800) 333-5908 or email customer_service@payrollpeople.com and they will get you signed up.
What should my employees' withholding be?
The W-4 form that the employee has completed will show you the employee’s withholding requirements.
I need to write a manual check, how do I get the figures?
PPI has a paycheck calculator on this web site, simply enter your information and the calculator will give you the data for writing the manual check. This information will need to be reported with your next payroll. Payroll People Inc. online clients have this feature built-into their software. Read More…
I have just received a garnishment order for one of our employees; do I need to send it to you?
Yes. We will program that garnishment in the system for that employee with a payment check to arrive along with your payroll. Fax the notice to the attention of your CSR at: (559) 251-1431, or call your CSR at (800) 333-5908 and give them the garnish information.
Has my payroll processed?
Once your payroll has been submitted it will process almost immediately.
What is your fax number?
(559) 251-1431
I need to add features to our payroll like adding a vacation accrual, how do I get that setup?
Payroll People Inc. online Clients have this feature built-into their software. Read More… If you are not an online client, you will need to work with your CSR to get these features added to your payroll. Your CSR will need to ask you some questions on how this needs to work for you. They will then do the programming on your account. You will want to give your CSR some lead time to do the programming before the payroll in which these changes need to be included.
I received a notification from a state unemployment agency that my unemployment rate has changed.
Fax or email a copy of the notification to your CSR immediately in order to update your tax files.
Our business has a new mailing address and/or delivery address, what do we need to do to change within the payroll system?
If you are changing your legal address with the IRS, complete IRS Form 8822. You can find the form on the IRS website www.IRS.Gov. After submitting Form 8822 to the IRS, please forward a copy to your CSR. If your legal address is not changing then just let your CSR know to make the changes in the payroll system.
When can I expect to receive copies of my quarterly tax returns?
You may view Quarterly Summary Reports online via your Taxbrowser account. Client copies of the returns will be shipped within 30 days after the end of the quarter.





